Greet and welcome clients in a friendly and professional manner.
Answer phone calls, respond to inquiries, and schedule appointments.
Maintain client records and update booking systems accurately.
Provide basic information about services, treatments, and products offered.
Manage check-in/check-out process and handle payments.
Coordinate with therapists, aestheticians, and other staff to ensure timely service delivery.
Keep the reception and waiting area clean, organized, and presentable.
Assist in promoting services, offers, and retail products to clients.
Handle customer concerns professionally and escalate when necessary.
Requirements:
diploma or equivalent; certification in beauty/wellness management is a plus.
Previous experience as a receptionist, preferably in a salon, spa, clinic, or wellness center.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Knowledge of appointment booking software and MS Office.
Presentable, well-groomed, and with a pleasant personality.
Ability to maintain client confidentiality.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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