Job Description

Job Title:

Receptionist - Hotel Industry

Location:

Ernakulam

Industry:

Hospitality / Hotel

Salary:

Up to ?20,000 per month (Based on performance)

Job Summary:

We are looking for a presentable and customer-friendly

Receptionist

to join our hotel in Ernakulam. The ideal candidate should have prior experience in the hotel or hospitality industry and be willing to work in

rotational shifts

. Strong communication and interpersonal skills are essential.

Key Responsibilities:

Welcome guests and visitors warmly and professionally. Manage check-in and check-out procedures. Handle guest queries, bookings, and room assignments. Maintain front desk operations and records. Coordinate with housekeeping and other departments to ensure smooth guest service. Manage phone calls and route them appropriately. Ensure the reception area is clean and presentable at all times.

Candidate Requirements:

Previous experience as a receptionist in the hotel industry is

preferred

. Willingness to work in

rotational shifts

(morning, evening, night). Excellent communication skills in English and Malayalam. Good computer skills and familiarity with hotel booking software is an added advantage. Polite, professional, and customer-service oriented.

Accommodation & Food:

Male candidates

: Food and accommodation will be provided.

Female candidates

: Only accommodation will be provided.

Salary:

Up to ?20,000/month depending on experience and performance.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift Rotational shift
Work Location: In person