Job Description

Company Description

RheumaCARE, formerly known as Dr. Shenoy's CARE, is the largest standalone Rheumatology Centre in India. With a mission to provide world-class rheumatologic care and help patients live pain-free, RheumaCARE offers comprehensive services for autoimmune conditions, arthritis, and musculoskeletal disorders. The clinic integrates various medical specialties under one roof and actively engages in clinical research to incorporate the latest medical breakthroughs.

Role Description

This is a full-time on-site role as a Front Desk Receptionist at RheumaCARE located in Bengaluru. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.

RECEPTIONIST

. Phone Etiquette and excellent Communication

GREETING AND WELCOMING VISITORS

ANSWERING AND DIRECTING PHONE CALLS AND E MAILS

ENSURING A TIDY AND PROFESSIONAL RECEPTION AREA

MANAGING APPOINTMENTS SCHEDULES AND CALENDER

CASH HANDLING

MAINTAINING RECORDS AND FILES

RESPONDING TO VISITOR ENQUIRES

PROVIDING INFORMATION ABOUT THE ORGANIZATION

HANDLING COMPLAINTS AND RESOLVING ISSUES/PATIENT COMPLAINTS ESCALATION

COORDINATING WITH OTHER DEPARTMENTS SUCH AS BILLING, LABORATORY, PHARMACY, RADIOLOGY ETC

Qualification

Strong interpersonal skills and ability to multitask Experience in a healthcare setting is a plus Graduates with fluency in Gujarati, English, Hindi
Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Work Location: In person