Job Description

Key Responsibilities:

Front Desk & Patient Interaction

Greet and assist patients, visitors, and healthcare staff in a courteous and professional manner. Answer and route incoming calls, messages, and inquiries. Provide information regarding hospital services, departments, visiting hours, and policies.

Patient Registration & Documentation

Register new patients and update existing patient records in the hospital system. Verify patient identification, insurance details, referral documents, and other required paperwork. Collect co-pays, fees, or required payments and issue receipts.

Appointment & Scheduling Management

Schedule, confirm, and reschedule patient appointments. Coordinate with doctors, nurses, and other departments to manage patient flow and reduce waiting times. Notify patients of upcoming appointments, delays, or changes.

Administrative Duties

Maintain front-desk area cleanliness and ensure availability of forms and supplies. Handle incoming and outgoing mail, documents, and couriers. Assist in preparing daily reports, logs, or other administrative documents as needed.

Compliance & Confidentiality

Ensure compliance with hospital policies, procedures, and safety protocols. Maintain patient confidentiality and privacy in accordance with HIPAA or relevant guidelines.
Job Type: Full-time

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

Provident Fund
Work Location: In person