Greet and welcome clients with warmth and professionalism.
Handle phone calls, walk-in clients, and online inquiries.
Schedule and confirm client appointments using the salon's booking software.
Maintain the client database and update records accurately.
Handle billing, payments, and daily cash reconciliation.
Coordinate with hairstylists, beauticians, and other staff for client services.
Ensure the reception and waiting area are clean, organized, and presentable at all times.
Promote salon products, packages, and special offers to clients.
Manage inventory of retail products and reception supplies.
Handle client feedback, complaints, and queries politely and efficiently.
Job Type: Full-time