Shah's Cancer & Robotic Surgery Centre, SF-203, Olive Greens, Gota, S.G. Highway, Ahmedabad
Position Type:
Full-time | Front Desk Operations
Key Responsibilities:
Front Desk Management:
Greet patients and visitors with warmth and professionalism.
Maintain a calm and organized reception area.
Appointment Handling:
Schedule, confirm, and manage patient appointments.
Coordinate with doctors for OPD schedules and follow-up planning.
Telecommunication:
Answer phone calls, WhatsApp messages, and route queries appropriately.
Maintain polite and empathetic communication with patients and relatives.
Administrative Support:
Maintain and update patient records (digital & physical).
Assist in preparing billing slips, reports, and referral documents.
Clinic Coordination:
Coordinate with medical officer, nurses, housekeeping, and IT support when needed.
Monitor waiting area conditions, cleanliness, and patient flow.
Take Google reviews from patients.
Eligibility & Skills:
Graduate with good communication skills in English, Hindi & Gujarati.
Basic computer proficiency (MS Office, Google Sheets, WhatsApp Web).
Prior experience in a healthcare or clinic setup preferred.
Polite, punctual, and patient-friendly attitude is essential.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Education:
Bachelor's (Required)
Experience:
total work: 2 years (Required)
Work Location: In person
Expected Start Date: 01/09/2025
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