Job Description

Job Title :

Receptionist Cum Customer Relationship executive

Organization Name :

Shree Ambica Auto Sales & Services

Report To :

HR

Job Location :

Surat

Salary :

10,000 - 13,000 PM

Job Purpose:

To manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Roles & Responsibilities:

Greet and welcome guests as soon as they arrive at the office.

Direct visitors to the appropriate person and office.

Answer, Screen and forward incoming phone calls.

Resolve customers complaints, support with follow up session booking, cancellation.

Ensure reception area is tidy and presentable, with all necessary stationary and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email.

Receive, sort and share daily mail/deliveries.

Update calendars and schedule meetings.

Keep updated records of office expenses and costs.

Perform other clerical receptionist duties such as filing, photocopying, documenting.

Skills:

Written and Verbal Communication Skills

Proficiency in Microsoft office suite

Working Knowledge of CRM Software

Customer service skill

Qualification & Experience:

High School degree

Experience of 0-6 months or fresher may also apply

Job Type: Full-time

Pay: ?12,000.00 - ?14,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person