Job Description

Job Summary:

We are seeking a courteous, organized, and efficient Front-End Receptionist to be the first point of contact for our pathology lab. The receptionist will handle patient inquiries, schedule appointments, manage sample collection logistics, and ensure smooth front-desk operations.

Key Responsibilities:

Greet and assist patients, visitors, and vendors warmly and professionally.Schedule and confirm appointments for pathology tests and sample collections.Register patients in the system, verify information, and maintain accurate records.Handle incoming phone calls and respond to inquiries regarding tests, reports, and services.Collect payments, issue receipts, and maintain billing records.

Coordinate with phlebotomists and lab technicians regarding patient samples.

Manage the waiting area and ensure patient comfort.

Communicate delays or test/report availability to patients effectively.

Job Type: Full-time

Pay: ?15,000.00 - ?21,000.00 per month

Benefits:

Paid sick time Paid time off
Work Location: In person