Job Description

Position:

Receptionist

Location:

NJL - House of Jewellery

Reports To:

HR Executive

Job Type:

Full-Time

Company Overview

NJL - House of Jewellery is a premier destination for exquisite fine jewellery, offering timeless designs and exceptional craftsmanship. We pride ourselves on delivering a luxurious and welcoming experience to every customer. As the first point of contact, the receptionist plays a key role in upholding our brand image and ensuring a smooth and efficient front desk operation.

Job Summary

The Receptionist is responsible for providing a professional and friendly first impression of NJL - House of Jewellery. This role includes managing front desk operations, greeting clients and visitors, handling phone and email inquiries, and supporting administrative functions to ensure a seamless customer experience.

Key Responsibilities

Warmly greet and welcome clients, visitors, and suppliers. Manage all incoming calls and emails professionally, directing inquiries to the appropriate departments. Maintain a tidy and presentable reception area, ensuring it reflects the luxury of the NJL brand. Schedule appointments and maintain the showroom calendar. Assist clients with general inquiries and provide information about products or services. Handle incoming and outgoing mail and deliveries. Provide administrative support such as data entry, filing, and maintaining records. Coordinate refreshments and hospitality for client meetings. Uphold confidentiality and security procedures, especially when handling VIP clients.

Qualifications & Requirements

Proven experience as a receptionist, front desk representative, or similar role, preferably in retail or luxury service. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Professional appearance and demeanor. Proficiency in Microsoft Office (Word & Excel). Experience with appointment scheduling software is a plus. Ability to work independently and as part of a team.

Working Conditions

Work is performed in a luxury retail environment. Must be available to work on weekends or evenings as needed during special events or peak seasons.

Why Join NJL - House of Jewellery?

Be a part of a prestigious and growing brand. Work in an elegant and inspiring environment. Opportunities for growth and development in the luxury retail space.
Job Type: Full-time

Pay: ₹8,086.00 - ₹15,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Morning shift
Supplemental Pay:

Overtime pay
Language:

English (Preferred)
Work Location: In person