Job Description

Location:

Receptionist

Department:

Front Office

Experience Required:

2-3 Years

Employment Type:

Full-Time

Job Summary

We are seeking a courteous and organized

Hospital Receptionist

with

2-3 years of relevant healthcare experience

to manage front-desk operations efficiently. The ideal candidate will serve as the first point of contact for patients, visitors, and healthcare professionals, ensuring a smooth and welcoming experience while maintaining accuracy in administrative and patient-related tasks.

Key Responsibilities

Greet and assist patients, visitors, and staff in a professional and empathetic manner Manage patient registration, appointment scheduling, and check-in/check-out procedures Verify patient details, insurance information, and referral documents Handle incoming calls, emails, and inquiries; route calls to appropriate departments Maintain and update patient records in Hospital Information Systems (HIS) or EMR software Coordinate with doctors, nurses, and administrative staff for smooth patient flow Collect fees, generate receipts, and manage billing-related documentation as required Ensure compliance with hospital policies, patient confidentiality, and HIPAA standards Manage waiting areas to ensure cleanliness, comfort, and orderly patient flow Handle patient concerns or complaints calmly and escalate when necessary

Required Skills & Qualifications

2-3 years of experience as a receptionist or front-office executive in a hospital or healthcare facility High school diploma or equivalent; certification in healthcare administration is a plus Familiarity with hospital procedures, medical terminology, and insurance processes Proficiency in MS Office and hospital management software Excellent communication, interpersonal, and customer service skills Strong organizational and multitasking abilities Ability to work under pressure in a fast-paced healthcare environment

Preferred Attributes

Polite, patient-focused, and empathetic attitude Strong attention to detail and accuracy Ability to work shifts, including weekends or holidays if required
Job Type: Full-time

Pay: ₹9,077.40 - ₹14,000.00 per month

Benefits:

Paid time off Provident Fund
Work Location: In person