Greet and welcome patients and visitors in a polite and professional manner
Register patients for lab tests or health checkups in the system
Schedule appointments for walk-ins and calls, and manage follow-ups
Handle billing, invoice generation, and payment collections
Coordinate with phlebotomists, lab technicians, and other departments
Provide accurate information regarding test packages, timings, and procedures
Maintain front desk cleanliness, records, and administrative tasks
Address patient concerns and escalate unresolved issues appropriately
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