Job Description

Job Summary:

The Receptionist / Front Desk Officer serves as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, handling incoming calls, managing front desk operations, and providing administrative support to ensure smooth office functioning.

Key Responsibilities:

Greet and welcome visitors in a professional and friendly manner.

Answer, screen, and direct phone calls promptly and accurately.

Manage the reception area, ensuring cleanliness and organization.

Handle incoming and outgoing mail, courier services, and deliveries.

Schedule and coordinate appointments, meetings, and conference rooms.

Assist in administrative tasks such as data entry, filing, and documentation.

Provide support to other departments as needed.

Maintain confidentiality of sensitive information.

Required Skills & Qualifications:

Proven experience as a receptionist, front desk executive, or similar role.

Strong verbal and written communication skills.

Proficiency in MS Office (Word, Excel, Outlook) and office equipment.

Excellent organizational and multitasking abilities.

Professional appearance and customer service-oriented attitude.

Ability to handle stressful situations with patience and diplomacy.

High school diploma or bachelor's degree preferred.

Work Environment:

Office-based role with interaction across all departments.

Direct reporting to the Office Manager/Administration Head.

Job Types: Full-time, Fresher

Pay: ₹8,086.00 - ₹21,250.09 per month

Work Location: In person