Roles & Responsibilities
Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
Welcome and check-in guests, making a warm and professional first impression
Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Use hotel management software for check-ins, check-outs, and guest information
Skills
Fluency in English
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to handle high-pressure situations with a calm and professional demeanor
Experience using hotel management software
Familiarity with local attractions and services
Prefer Hindi
Contact +91 7358120173
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Work Location: In person
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