At Tiny Tusks Dental, we specialize in creating bright smiles and a fun, stress-free experience for kids and their families. Our friendly, modern clinic is known for its warm atmosphere, playful design, and compassionate care. We're looking for a
reliable, friendly, and organized receptionist
to be the smiling face that welcomes every patient and sets the tone for their visit.
Job Responsibilities:
Greet patients and visitors warmly in person and over the phone.
Manage appointment bookings (in-person, online, and via WhatsApp).
Handle check-ins and check-outs, including collecting payments and insurance details.
Keep the front desk organized and welcoming at all times.
Communicate with dentists and assistants to manage patient flow.
Answer questions regarding clinic services, procedures, or general inquiries.
Maintain confidentiality of all patient information.
Help manage online inquiries and coordinate with the digital booking system.
Occasionally assist in maintaining the kids' area and providing comfort to young patients.
Requirements:
Prior experience in a receptionist or customer-facing role (dental/medical experience is a bonus!).
Excellent communication and interpersonal skills.
Friendly, patient, and calm demeanor - especially with children and nervous parents.
Tech-savvy - able to navigate scheduling software, WhatsApp, emails, and digital records.
Professional appearance and positive attitude.
Able to multitask and stay organized in a busy clinic environment.
Fluency in English; additional languages are a plus.
Bonus Points If You:
Love working with kids and families.
Are detail-oriented with great follow-through.
Enjoy being part of a collaborative, cheerful team.
Job Type: Full-time