Job Description

for Receptionist/Telecaller at a Cosmetic Clinic

Key Responsibilities:

- Reception Duties :

- Greet patients and visitors warmly, ensuring a positive first impression

- Direct visitors to the appropriate person or department as needed

- Manage front desk operations, including scheduling appointments and handling inquiries

- Telecalling and Responsibilities :

- Make outbound calls to potential and existing customers to promote products or services

- Handle inbound calls, addressing customer inquiries and resolving issues

- Generate leads and follow up with prospects to convert them into customers

- Administrative Tasks :

- Maintain accurate records, including patient files and databases

- Assist with data entry, filing, and inventory management

- Manage billing and payment processing as required

Requirements and Skills:

- Education : High school diploma or equivalent; additional qualifications in customer service or administrative assistance are a plus

- Experience : Previous experience in a similar role preferred, but freshers can also apply

- Skills :

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficiency in office software applications, including Microsoft Office Suite

- Telephone etiquette and customer service skills

- Data entry and CRM handling skills

Ideal Candidate:

Personality : Friendly, professional, and customer-focused

Skills : Excellent communication, persuasion, and negotiation skills

Ability : Multitasking, problem-solving, and adaptability

Job Type: Full-time

Pay: ₹10,179.80 - ₹25,570.47 per month

Work Location: In person