Job Description

Guest Relation Executive/Front Office Executive (FOE)

I. Role (FOE)

₹ To welcome & Assist Customer on their arrival in centre.

₹ Take down customer's details and information. (Forms and official Templates to be filled).

₹ Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis,

Consultation).

₹ Attending calls- Receiving, and responding, Transferring calls to appropriate departments,

providing full. information, and support tothe caller.

₹ Maintaining walk inn register and admin registers.

₹ Preparation of a database of Client contacts and updating.

₹ Filling papers/bills and important documents.

₹ Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)

₹ Co coordinating with different Departments of the companies.

₹ Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk-in, Daily Expenses).

₹ Supervising Office Assistant & Housekeeping Staff.

₹ Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).

₹ Supervise if the office equipment are working in order, like fax m/c, printer, PABX system etc.

₹ Should have all the maintenance staff contact numbers Organized and in order.

₹ Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.

₹ Maintains confidentiality at all times of the organization fiscal and personnel-related information.

II. Skill Set (FOE)

₹ Candidate must have good presentable personality.

₹ Must have good communication skill.

₹ Friendly attitude will be helpful.

₹ Good analytical skill is essential.

₹ Good interpersonal skills/Soft Skills

₹ Must be flexible with working time.

₹ Candidate must have Good knowledge of computers.

₹ Should Speak English, Hindi Fluently.

₹ Should be a quick learner.

₹ Multi tasking ability.

₹ Should possess an attitude to serve and help people.

₹ Customer Service oriented (C.S experience Preferred).

₹ Excellent people skills and ability to interact with a wide range of client, staff and customers.

₹ Having Experience as (FOE) in hospitals and clinics Preferable (H.S).

₹ Graduation Preferred.

₹ Age 19 to 30 years

Job Type: Full-time

Pay: ₹11,000.00 - ₹17,000.00 per month