Job Description

We are seeking a professional, friendly, and highly organized individual to join our team as a Receptionist and Front Desk Associate. This position requires exceptional customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and efficient atmosphere.

Key Responsibilities:

1) Greeting Visitors and Clients:

Welcome visitors and clients with a positive attitude and provide them with relevant information or direct them to the appropriate person or department. Ensure that guests follow security procedures and sign in/out upon arrival and departure.
2) Phone and Email Management:

Answer and screen incoming calls, direct them to the appropriate department, and take messages as needed. Respond to emails in a timely and professional manner, providing assistance or forwarding requests to relevant personnel.
3) Front Desk Operations:

Maintain a neat and organized front desk area, ensuring that all necessary materials, forms, and supplies are readily available. Perform routine clerical duties such as filing, data entry, and managing office documents.
4) Scheduling and Appointments:

Schedule and confirm appointments or meetings for staff and visitors. Maintain calendars for key personnel and coordinate meeting spaces.
5) Mail and Package Handling:

Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and deliveries to ensure timely dispatch.
6) Customer Service:

Provide high-quality customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Handle complaints or direct them to the appropriate department for resolution.
7) Administrative Support:

Assist with various administrative tasks as assigned by supervisors or department heads. Help coordinate office events, meetings, and activities as necessary.
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person