Job Description

Key Responsibilities:

- Greet and assist clients, visitors, and staff in a friendly and professional manner.

- Answer and direct phone calls, take messages, and provide information to callers.

- Manage appointment scheduling and maintain the office calendar.

- Handle billing procedures, including processing payments, invoicing, and maintaining accurate financial records.

- Utilize office software (e.g., MS Office Suite, billing software) to perform data entry and record keeping.

- Assist with customer inquiries related to services, products, and billing issues.

- Maintain a clean and organized reception area.

- Coordinate and facilitate communication between departments and clients.

- Prepare and manage correspondence, reports, and documents as needed.

- Support administrative staff with various tasks, including filing, photocopying, and data entry.

Qualifications:

- High school diploma or equivalent; additional qualifications in administration or customer service are a plus.

- Proven experience as a receptionist or in a similar administrative role.

- Proficient in using office software (e.g., MS Word, Excel, Outlook) and billing software.

- Strong understanding of basic accounting principles and billing processes.

- Excellent written and verbal communication skills.

- Outstanding customer service skills and a positive attitude.

- Strong organizational and multitasking abilities.

- Ability to work independently and as part of a team.

- Attention to detail and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule Paid sick time Provident Fund
Experience:

Receptionist: 1 year (Preferred) Customer Handling: 1 year (Preferred)
Location:

Bhilai, Chhattisgarh (Required)
Work Location: In person