We are seeking a friendly, professional, and customer-focused Hotel Receptionist to join our team. As the first point of contact for guests, you will be responsible for providing excellent customer service, handling reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
Greet and welcome guests upon arrival.
Manage check-in and check-out procedures efficiently.
Handle guest inquiries, complaints, and requests in a professional manner.
Answer phone calls and emails regarding bookings, room availability, and hotel services.
Process payments and maintain accurate records of transactions.
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
Maintain a clean and organized front desk area.
Provide information about local attractions, transportation, and hotel facilities.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Language:
English (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.