Job Description

Job Summary

We are seeking a friendly, organized, and customer-focused

Receptionist

to join our insurance agency. The ideal candidate will be the first point of contact for clients, providing excellent customer service while handling front-desk operations efficiently. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Greet and welcome clients and visitors in a professional and polite manner Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate department/person Schedule client appointments and maintain appointment calendars Assist clients with basic information regarding insurance plans, policy status, document requirements, and claim procedures Manage front-desk activities including mail handling, documentation, and filing Maintain a clean and organized reception area Assist the agency team with administrative tasks such as data entry, scanning, and updating customer records Coordinate with insurance agents for follow-ups and client communications Handle walk-in customers and guide them as needed Maintain confidentiality and adhere to all company policies and regulatory guidelines
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Work Location: In person