Job Description

1. Front Desk Management

Greet and welcome visitors in a friendly and professional manner. Answer, screen, and direct phone calls to the appropriate departments. Manage the reception area to ensure it is clean, organized, and presentable at all times. Maintain visitor logs and issue visitor passes as required.

2. Communication & Coordination

Handle incoming and outgoing correspondence (calls, emails, messages, couriers). Provide accurate information to clients, guests, and employees when needed. Coordinate with internal departments to facilitate meetings, appointments, or client visits. Relay important information promptly and professionally.

3. Administrative Support

Assist in scheduling appointments, meetings, and conference room bookings. Maintain office supplies inventory and place orders when necessary. Support HR or admin teams in routine tasks such as filing, documentation, or record-keeping. Manage courier dispatch and receipt logs.

4. Customer Service & Professionalism

Handle guest queries and complaints with patience and efficiency. Ensure all visitors and callers experience a positive impression of the organization. Uphold confidentiality and handle sensitive information with discretion.

Requirements

Bachelor's degree or equivalent qualification preferred. Proven experience as a receptionist, front desk executive, or in customer-facing roles. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and basic computer operations. Presentable appearance and a professional attitude.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person