is responsible for managing the front desk and ensuring that visitors, customers, and employees are greeted and assisted in a friendly and efficient manner. The role involves performing administrative tasks, answering phone calls, managing scheduling, and providing general office support ( HR & Admin )
.
Working
: 5 days working ( except last Saturday )
Meal will be served !!
1. Front Desk Management:
- Greet and welcome visitors in a polite and professional manner.
- Answer and direct phone calls to appropriate departments or individuals.
- Manage the reception area, ensuring it is tidy, welcoming, and stocked with necessary materials .
2. Communication:
- Handle all incoming communications (phone calls, emails, or in-person inquiries).
- Provide information to visitors, customers, or clients.
- Relay messages and ensure that communication is effectively passed on to the relevant staff members.
3. Appointment Scheduling:
- Manage appointments, including booking and confirming meetings for staff.
- Maintain and update calendars for executives or office personnel.
- Coordinate meeting rooms and set up meeting space when necessary.
4. Administrative Support:
- Perform clerical duties such as filing, scanning, photocopying, and organizing office documents.
- Assist with office supplies inventory and place orders when necessary.
- Assist other administrative staff with various tasks as needed.
5. Mail and Package Handling:
- Receive and sort incoming mail and packages.
- Ensure timely distribution of incoming documents and packages to the relevant individuals or departments.
- Prepare outgoing mail for mailing.
6. Data Entry:
- Input and maintain customer or client information in relevant databases or systems.
- Assist in processing forms and data entry for office records.
7. Security & Safety:
- Ensure visitors sign in and out, following the company's security procedures.
- Monitor access to the building and ensure authorized access only.
8. Skills & Qualifications:
Communication Skills
: Excellent verbal and written communication.
Customer Service
: Ability to provide excellent customer service, especially in handling inquiries and greeting visitors.
Multitasking
: Ability to handle multiple tasks simultaneously in a busy office environment.
Tech-Savvy
: Proficient with office software (e.g., Microsoft Office Suite, email, phone systems, Canva etc).
Organisational Skills
: Strong attention to detail and ability to stay organised.
Professional Appearance & Demeanour
: A polished, approachable presence and professional appearance.
Preferred Qualifications:
High school diploma or equivalent (a degree or certification in office management or business administration is a plus).
Prior experience as a receptionist or in a customer-facing role.
Experience with office equipment (fax machines, printers, phone systems).
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Food provided
Language:
English (Required)
Work Location: In person
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