Job Description

A receptionist at a dental clinic is responsible for handling front desk operations, greeting patients, scheduling appointments, managing records, and supporting billing and insurance processes to ensure the clinic runs smoothly and patients receive excellent service.

Key Responsibilities

Greet patients

on arrival and assist with check-in and check-out.

Schedule, reschedule, and confirm appointments

using dental practice management software.

Answer phone calls and respond to inquiries

promptly and professionally.

Assist patients in filling out forms

and updating records.

Maintain accurate patient records,

including treatment history and personal details.

Collect payments

and process insurance claims, working with medical insurance providers as needed.

Support office administration:

filing, scanning, document handling, and keeping reception area clean and organized.

Coordinate with dental staff

--dentists, hygienists, and assistants--for patient flow and treatment.
Required Skills and Qualifications

Excellent communication and interpersonal skills

for interactions with patients and staff. Strong

organizational and multitasking abilities

. Proficiency with dental management software and basic office applications (like Microsoft Office). Basic knowledge of

dental terminology

is preferred.

Customer service-focused attitude

and friendly demeanor. Adherence to

patient confidentiality and privacy regulations

.
Typical Qualifications

High school diploma or equivalent required. Experience as a receptionist or in customer service preferred; dental office experience is a plus. Certification in office administration or medical administration is advantageous
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person