Job Description

Interested candidates are encouraged to

call 7248982655

for further information

Job Descripion:-

Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals. Answer, screen and forward incoming phone calls Provide basic and accurate information in-person and via phone/email. Scheduling and confirming appointments for patients, and reminding them of upcoming appointments Obtaining and entering new patient demographics. Ensure that the patients / attenders are kept comfortable at all times & Engaging the patients. Billing for the patients and closure of account on daily basis before leaving. Appointment booking and follow ups for corporate patients. Getting all the documents & forms filled up by the patient & ensure nothing is left & all the tests are completed. Daily reports sending it to all concern companies & patients. Collecting the reports and handing to over to the customers at the time of inquiry. Rescheduling of the appointments if required. Ensure reception area is tidy and presentable, with all necessary stationery and material (eg pens, forms and brochures) Ensure general cleanliness of the Centre. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock. Update calendars and schedule meetings Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing, Printing & Scanning documents. Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)

Skills and specifications

Willingness to discover and develop meaningful patient relationship Friendly, Polite and tactful attitude Excellent communication and good presentation skills. Ability to cope up with multiple projects and deadlines Ability to motivate and energize the fellow team members Ability to tackle with diverse customers Willing to build a long term relationship with the customer
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Application Question(s):

Do you have COMPUTER KNOWLEDGE (Word, Excel) Must
Language:

English (Required)
Work Location: In person