Job Description

Unipath Specialty Laboratory Limited

Unipath Specialty Laboratory Limited
Ahmedabad (380006)#

Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | Employee

Job Type

Employee

Job Qualification

Bachelor of Arts (BA)

Workplace type

On Site

Required Skills

CUSTOMER CARE

#

Customer Service Executive

Employee

Job Title: Customer Service Executive
Job Type: Employee
Qualifications: Bachelor of Arts (BA)
Skills Required: Customer Care
Department: Reception
Minimum Experience: 0-1 years
Job Role: Receptionist
Work Location: On site

Responsibilities:
1. Greet and welcome customers in a friendly and professional manner
2. Manage incoming calls and emails
3. Provide information about products and services to customers
4. Assist customers with any inquiries or concerns they may have
5. Maintain a clean and organized reception area
6. Handle customer complaints or issues with tact and diplomacy
7. Work collaboratively with other team members to ensure excellent customer service
8. Keep records of customer interactions and transactions

Requirements:
1. Bachelor's degree in Arts or related field
2. Excellent communication and interpersonal skills
3. Ability to work well under pressure and multi-task
4. Strong problem-solving skills
5. Previous experience in customer service is a plus
6. Proficient in Microsoft Office applications
7. Ability to work effectively in a fast-paced environment

If you have a passion for providing exceptional customer service and meet the qualifications listed above, we encourage you to for the position of Customer Service Executive.