Job Description

Unipath Specialty Laboratory Limited

Unipath Specialty Laboratory Limited
Ahmedabad (380006)#

Receptionist | Customer Service Executive | Reception | Ahmedabad - NRL | On site

Job Type

Employee

Job Qualification

Any Graduate

Workplace type

On Site

Required Skills

communication,organization,customer service,basic understanding of lab test

#

Customer Service Executive

Employee

Job Title: Customer Service Executive

Job Type: Employee

Qualifications: Any Graduate

Skills Required:Excellent communication skills Strong organizational abilities Customer service oriented Basic understanding of lab tests for the Reception department


Minimum Experience: 3 years

Job Role: Receptionist

Work Location: On-site

:

As a Customer Service Executive, you will be responsible for providing exceptional customer service to clients and visitors in a medical lab setting. Your main responsibilities will include greeting and assisting customers, answering inquiries, maintaining patient records, scheduling appointments, and ensuring a smooth flow of operations in the Reception department.

Key Responsibilities:Greet customers and visitors in a friendly and professional manner Provide information and assistance to customers regarding lab services Schedule appointments and manage patient records Handle customer complaints and resolve issues in a timely manner Maintain cleanliness and organization of the reception area Collaborate with other team members to ensure excellent customer service standards are met


Requirements:A Bachelor's degree in any field A minimum of 3 years of experience in a customer service role Excellent communication skills, both written and verbal Strong organizational abilities and attention to detail Basic understanding of lab tests and medical terminology Ability to work effectively in a fast-paced environment


If you meet the qualifications and have the required skills, we invite you to for the position of Customer Service Executive at our on-site location.