JOB DESCRIPTION OF RECEPTIONIST CUM TELECALLER BY BLUE EYES INFOSOFT PVT. LTD.
About the Company
Blue Eyes Infosoft Pvt. Ltd. is a digital marketing & creative graphic design and development company having design & marketing house expertise based in Kolkata, India, founded in 2014.
Culture Fit
The ideal candidate should be polite, approachable, and professional while being enthusiastic and active by nature. It is important to treat others with respect and maintain harmony at work through disciplined business conduct and ethics. Trust in one's own abilities and respect for team members are essential for maintaining a cohesive and productive environment.
Job Specification
Company:
Blue Eyes Infosoft Pvt. Ltd.
Designation:
Receptionist Cum Admin
Job Type:
Full-time / On-site
Salary:
8,500 onwards (Based on Interview Performance)
Timings:
10 a.m. - 7 p.m.
Days:
Monday - Saturday
Language:
English, Hindi, Bengali
Educational Background:
Any graduate with relevant experience
Years of Experience:
0-1year
Key Skills:
Fluent in English, MS Excel
Work Location: Kolkata, West Bengal
NOTE:
The interview process will be conducted offline (face-to-face). No virtual interview will be entertained for this position.
Key Responsibilities:
Act as the first point of contact for visitors, clients, and employees at the front desk
Manage incoming calls, emails, and inquiries in a professional and polite manner
Handle, maintain, and file important company documentation and records with confidentiality
Assist in scheduling meetings, appointments, and coordinating office communications
Ensure smooth day-to-day operations of the reception area and maintain office discipline
Manage courier, mail, and deliveries (inward/outward documentation tracking)
Support HR and Administration in preparing and maintaining confidential employee or company files
Maintain office supplies and assist in basic administrative tasks
Ensure reception area is well-maintained, presentable, and welcoming
Maintain confidentiality in all office-related matters and sensitive documentation
Shall be able to understand the company services, its features and benefits
Identify potential customers and generate leads by understanding their needs and offering relevant services
Build and maintain a positive relationships with clients, ensuring high level of customer satisfaction
Stay informed about the company's services to effectively communicate with clients
Shall be able to take decisions
Shall be able to provide customized solution to clients
Shall keep records of the clients and update information accordingly
Conduct follow-up calls with clients who have shown interest in our services
Shall be comfortable with targets and deadline
Shall be able to communicate with clients
Requirements:
Proven experience as a receptionist, front office executive, or in a related administrative role
Excellent communication skills (verbal and written) in English, Hindi, and Bengali
Proficiency in MS Office (Word, Excel, Outlook) and record-keeping
Strong organizational and multitasking abilities
Professional attitude and appearance
Ability to work independently and manage responsibilities efficiently
High sense of confidentiality and integrity in handling documents
Other Requirements:
Candidate Location - Kolkata (preferable)
Experience in the relevant field - 1 year (preferable)
HR Contact: 8420750255
Email: hrblueeyesinfosoft@gmail.com
______________________________________
Job Types: Full-time, Permanent
Pay: From ?8,500.00 per month
Benefits:
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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