Job Description

Job Title:

Receptionist cum Telecaller

Job Summary:

We are looking for a smart, polite, and professional

Receptionist cum Telecaller

to manage front-desk responsibilities and handle outbound/inbound calls effectively. The ideal candidate should be presentable, have excellent communication skills, and be comfortable with multitasking in a fast-paced environment.

Key Responsibilities:

Reception Duties:

Greet and welcome visitors in a professional and friendly manner. Answer and route incoming calls promptly. Maintain a tidy and presentable front desk and reception area. Receive, sort, and distribute daily mail/deliveries. Manage appointments, meeting schedules, and visitor logs. Handle basic administrative tasks like filing, scanning, and documentation.
Telecalling Duties:

Make outbound calls to potential and existing customers. Provide information about products/services and resolve customer queries. Follow up with leads and maintain a record of conversations. Update and maintain customer databases (CRM). Assist in promotional campaigns, surveys, or feedback collection.

Required Skills & Qualifications:

High school diploma or any graduate degree. Proven experience as a receptionist or telecaller is a plus. Excellent verbal and written communication skills in [languages, e.g., English and Hindi]. Basic computer knowledge (MS Office, email, internet). Good interpersonal and customer service skills. Ability to handle multiple tasks efficiently.

Preferred Qualities:

Pleasant personality and professional appearance. Quick learner with a positive attitude. Good organizational and time-management skills. Team player with a proactive approach.
Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹15,000.00 per month

Language:

English (Preferred)
Work Location: In person