Job Description

Job Title:

Receptionist - Healthcare Facility

Location:

Kandivali (Work from Office)

Job Type:

Full-time

About the Role

We are looking for a

dedicated and efficient Receptionist

to join our healthcare facility. The ideal candidate will be responsible for ensuring smooth front desk operations, addressing patient queries, managing appointments, and providing basic guidance related to health insurance and diagnoses.

Key Responsibilities

1. Customer Service

Greet and assist patients courteously. Address and resolve customer inquiries professionally. Maintain patient records and ensure excellent service delivery.

2. Appointment Management

Schedule and coordinate doctor appointments based on patient preferences and availability. Manage appointment logs efficiently.

3. Feedback Collection

Collect and document patient feedback to improve service quality.

4. Health Insurance Guidance

Recommend suitable health insurance options to patients based on their needs.

5. Diagnosis Assistance

Provide basic guidance and information regarding diagnoses and treatments (non-clinical).

Job Timings

For Males:

10:30 p.m. - 7:00 a.m.

For Females:

Morning Shift: 6:30 a.m. - 3:00 p.m. General Shift: 10:30 a.m. - 7:00 p.m. Evening Shift: 2:00 p.m. - 10:30 p.m.

Qualifications

Minimum 12th pass (Graduate preferred). Excellent communication and interpersonal skills. Strong organizational abilities. Knowledge of basic medical terminology (preferred). Prior experience in a similar role (preferred).

Compensation

Salary:

?18,000 - ?22,000 in-hand (CTC up to ?24,000/month)

How to Apply

Interested candidates can share their updated resume at

recruiter262@watchyourhealth

7400103739

Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Provident Fund
Work Location: In person