Job Description

Key Responsibilities:

Front Office / Reception Duties:

Greet patients, attendants, and visitors politely and professionally Handle patient registration, appointments, and enquiries Maintain patient records and update demographic details Answer phone calls, manage emails, and coordinate with departments Guide patients regarding services, therapy schedules, and procedures

Billing & Documentation:

Prepare patient bills for rehabilitation services (physiotherapy, nursing care, room charges, etc.) Handle cash, card, and digital payments accurately Generate receipts and maintain daily billing records Coordinate with insurance/TPA (if applicable) Ensure proper documentation for admissions, discharges, and follow-ups

Coordination & Administration:

Coordinate with doctors, physiotherapists, nurses, and therapists Maintain appointment schedules and therapy slots Ensure smooth patient flow and minimal waiting time Maintain confidentiality of patient information Assist management with reports and daily summaries

Required Skills & Qualifications:

Graduate or Intermediate (preferred) Experience in hospital / rehab center front office or billing preferred Knowledge of basic billing software or hospital management systems Good communication skills (local language & basic English) Computer knowledge (MS Word, Excel, email) Polite, patient-friendly, and well-organized

Experience:

Experience preferred; freshers can also apply

Work Timings:

As per rehabilitation center working hours / shifts
Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Work Location: In person