Job Description

Company:

SoftMind Wellness Private Limited

Location:

Kakkanad Kochi, Kerala

Employment Type:

Full-Time

Female Candidates Only

Key Responsibilities:

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Front Desk Management

- Greet visitors, answer calls, and manage inquiries professionally.
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Appointment Scheduling

- Manage client bookings, cancellations, and follow-ups.
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Administrative Support

- Maintain records, handle data entry, and manage office correspondence.
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Client Assistance

- Provide essential information to clients about services and procedures.
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Billing & Payment Handling

- Process invoices, receipts, and track payments.
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Inventory & Office Supplies

- Monitor and order office supplies as needed.
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Coordination with Staff

- Assist psychologists and management in daily operations.
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File & Document Management

- Maintain confidentiality and organize client records.

Requirements:

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Education:

Bachelor's degree (preferred but not mandatory).
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Experience:

1+ years in a receptionist/admin role (healthcare experience preferred).
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Skills:

Excellent communication, multitasking, and organizational skills.
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Tech-Savvy:

Proficiency in

MS Office (Word, Excel), email handling, and scheduling software

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Languages:

Fluency in

English and Malayalam

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Professionalism:

Strong interpersonal skills with a customer-friendly approach.

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person