Job Description

Greet patients, visitors, and attendants in a polite and professional manner. Handle patient registrations, OPD appointments, rescheduling, and front-desk coordination. Create and register new patients/clients in the Hospital Management System accurately. Conduct patient follow-up calls/messages for appointments, treatment continuity, reports, and feedback as per doctor or management instructions. Maintain accurate patient records, follow-up logs, and new client databases. Answer phone calls, manage inquiries, and guide patients appropriately. Coordinate with doctors, nurses, and internal departments for smooth patient flow and follow-up. Support billing desk activities, cash receipts, and basic insurance/TPA coordination if required. Ensure patient data confidentiality and strictly follow hospital policies and SOPs. Maintain a clean, organized, and presentable reception area. Minimum 6 months to 1 year experience as a Receptionist in a hospital or healthcare setup. Hands-on experience in patient follow-up and new client/patient registration. Good communication skills in English and local language(s). Basic computer skills (MS Office; Hospital Management Software preferred). Patient-centric attitude and strong interpersonal skills. Ability to multitask and work under pressure.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Food provided Paid time off
Work Location: In person