Job Description

Job Title:

Receptionist / Billing Executive

Department:

Front Office / Billing

Location:

Malar Hospital, Hosur

Reporting To:

operation Manager

Job Summary:

The Receptionist / Billing Executive is responsible for welcoming patients and visitors, handling registration, guiding patients through the hospital process, and managing billing for outpatient and inpatient services. This role requires excellent communication, attention to detail, and strong customer service orientation.

Key Responsibilities :Reception Duties:

Greet and guide patients and visitors in a courteous and professional manner. Register patients and enter details accurately into the hospital management system. Guide patients to appropriate departments, doctors, or investigation areas. Maintain cleanliness and discipline in the reception area. Handle incoming calls, direct them appropriately, and manage front desk inquiries. Schedule appointments and follow up with patients if needed.

Billing Duties:

Prepare outpatient (OP) and inpatient (IP) bills accurately. Generate and print receipts for consultation, diagnostics, pharmacy, and procedures. Coordinate with departments for billing inputs (lab, radiology, nursing, etc.). Maintain accurate daily cash collection and prepare end-of-day reports. Handle insurance pre-authorization and documentation support when required. Reconcile cash, card, and digital payments daily. Maintain a log of advances, refunds, and dues.

Qualifications:

Any graduate (preferably B.Com / BBA / BA with good computer skills). 0-2 years of experience in hospital reception or billing (freshers can be trained). Knowledge of hospital software (HIS) is an advantage.

Skills Required:

Excellent verbal communication in Tamil and basic English. Good interpersonal and customer service skills. Basic computer knowledge (MS Office, data entry). Ability to work in shifts and handle patient flow efficiently. Attention to accuracy in billing and record-keeping.

Regards,

HR Department

hr@malarhospitals.com

8870166133

Malar Hospital,Hosur

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift Night shift Rotational shift
Language:

English (Preferred)
Work Location: In person