Job Description

Key Responsibilities

Greeting Visitors:

Warmly welcome guests, clients, and visitors, ensuring they sign in (if necessary), and direct them to the appropriate person or department.

Communication Management:

Answer, screen, and forward incoming phone calls, take messages, and manage general email inquiries in a professional and timely manner.

Administrative Support:

Perform various clerical tasks such as filing, data entry, photocopying, faxing, and preparing documents or reports.

Scheduling and Coordination:

Manage appointment schedules, update calendars, book meeting rooms, and sometimes coordinate travel arrangements and accommodations for staff.

Mail and Deliveries:

Receive, sort, and distribute daily mail, packages, and deliveries, and prepare outgoing correspondence.

Office Maintenance:

Ensure the reception area and common areas remain tidy, presentable, and well-organized.

Inventory Management:

Monitor and order office supplies, and keep inventory of stock.

Security Adherence:

Follow safety and security procedures, which may include issuing visitor badges and maintaining visitor logs.

Required Skills and Qualifications

Soft Skills:

Communication:

Excellent verbal and written communication skills are essential for interacting with diverse individuals.

Professionalism:

A professional attitude, appearance, and demeanor are vital for creating a positive first impression of the company.

Customer Service:

A helpful, friendly, and patient attitude when dealing with inquiries or complaints.

Organization and Time Management:

The ability to multitask, prioritize tasks effectively, and manage time efficiently in a fast-paced environment.

Problem-Solving:

Resourcefulness and the ability to proactively handle issues or unexpected changes.

Hard Skills:

Computer Proficiency:

Competency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software like scheduling or CRM tools.

Office Equipment:

Hands-on experience with standard office equipment, such as multi-line phone systems, printers, scanners.

Education:

A high school diploma or equivalent (GED)

Experience:

Previous experience as a receptionist or front desk representative.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person