Job Description

,

Job Overview:

We are seeking a smart, confident, and proactive

Receptionist & Telecaller

who will manage front-desk responsibilities and also actively engage in client outreach and lead generation. This role is ideal for someone who is organized, excellent at communication, and has the drive to contribute to the agency's sales performance.

The selected candidate will not only manage daily receptionist tasks but will also be responsible for calling potential clients using a provided data list to pitch our wide range of services including social media marketing, website development, design services, and product shoots.

Key Responsibilities:

Receptionist Duties:

Greet and assist visitors in a professional and friendly manner. Manage incoming calls and route them appropriately. Handle inquiries via phone, WhatsApp, and email. Maintain front desk and reception area in a clean and organized manner. Schedule appointments, meetings, and follow-ups. Maintain basic administrative tasks such as filing, record-keeping, and daily attendance logs.
Telecaller & Sales Outreach Duties:

Use the provided lead/data list to make outbound calls to potential clients. Clearly explain ENFNETY's services, including: Social Media Marketing & Account Handling Website Development & Design Branding and Graphic Design Product Photography and Video Content Web and Physical Advertising Solutions Build rapport with clients, understand their needs, and suggest suitable services. Follow up with interested leads and schedule consultations with the sales team. Maintain a daily log of calls, client feedback, and lead conversion progress. Coordinate with internal departments for client onboarding and queries.

Skills & Qualifications:

Minimum 1 year of experience as a receptionist or telecaller (experience in marketing or digital sales is preferred). Strong verbal communication in English, Hindi, and Punjabi. Pleasant personality, professional attitude, and customer-first approach. Confident telephone etiquette and persuasive communication style. Basic computer knowledge (MS Office, Google Sheets, CRM tools). Ability to multitask and work in a fast-paced environment. Willingness to learn about digital marketing, branding, and web services.

What We Offer:

Friendly and professional work environment. Fixed base salary with additional sales incentives and bonuses. Growth opportunities within the organization. Training and support provided to understand ENFNETY's service offerings. Chance to become a key contributor in a growing creative agency.
I

mportant Condition - Sales Target Policy:

This is a

performance-influenced role

. While the position includes receptionist duties, the

telecalling and client outreach component is target-driven

. If the employee

fails to meet the defined minimum monthly sales or lead conversion targets

, the company

reserves the right to withhold full payment or discontinue employment

. Consistent underperformance may lead to termination. This ensures we maintain a team of dedicated and result-oriented professionals.

Job Types: Full-time, Permanent, Fresher

Pay: From ?7,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Quarterly bonus
Work Location: In person