Job Description

Job Summary:

We are looking for a confident and well-spoken

Telecaller & Receptionist

to handle client calls, generate leads for IT projects, and manage front-desk operations. The candidate will be the first point of contact for clients and visitors, representing the company professionally.

Key Responsibilities:

Make

outbound calls

to potential clients to promote our IT services (app, web, software development). Handle

inbound calls

professionally and direct them to the appropriate department. Maintain call records, client inquiries, and follow-up lists in an organized manner. Greet visitors and ensure smooth coordination with internal teams. Assist in scheduling meetings and preparing daily call reports. Provide information about company services to walk-in visitors and over the phone. Support the HR or Admin team with documentation and office coordination when required.

Required Skills:

Excellent

verbal communication

skills (English & Hindi). Pleasant and professional

telephone etiquette

. Strong

convincing and follow-up abilities

. Good knowledge of

MS Office / Google Sheets

. Well-groomed, punctual, and disciplined personality.

Qualification & Experience:

Minimum 12th pass or Graduate in any field.

1-3 years

of experience in telecalling, reception, or front-office roles (preferably in an IT or service-based company).
Job Type: Full-time

Pay: ?8,671.55 - ?26,281.40 per month

Benefits:

Health insurance
Work Location: In person