Handle incoming calls, WhatsApp, Instagram, and website inquiries professionally
Explain screening packages, pricing, timings, and add-ons clearly
Convert inquiries into confirmed bookings
Manage advance and same-day reservations
Coordinate preferred dates, time slots, and screen availability
Share booking confirmations, payment details, and reminders
Upsell add-ons (decor, cakes, food, photography, celebrations)
Handle rescheduling, cancellations, and refunds as per policy
Greet guests warmly upon arrival
Verify booking details and payment status
Guide customers through theatre rules and experience flow
Coordinate with operations team for smooth screenings
Resolve basic customer queries or concerns promptly
Ensure VIP & special occasion guests receive personalized attention
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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