Job Description

We are seeking a

professional and experienced Receptionist

to join our educational institution. The ideal candidate will have at least

5 years of experience

, be presentable, possess excellent communication skills, and have good knowledge of telecalling. This role is critical in managing front office operations while ensuring a supportive and welcoming environment for students, parents, faculty, and visitors.

Key Responsibilities:

Welcome and assist students, parents, faculty members, and visitors with courtesy, empathy, and professionalism. Handle incoming and outgoing calls, ensuring proper telecalling practices and providing accurate information. Manage appointments, queries, and communication flow between departments. Maintain an organized, clean, and student-friendly reception area. Assist students and parents with admission processes, enrollment, and general inquiries. Coordinate with academic and administrative staff to ensure smooth operations. Maintain records, reports, and databases with accuracy and confidentiality. Handle confidential information with discretion and integrity. Perform general administrative tasks such as data entry, document handling, and correspondence.

Qualifications & Skills:

Graduation or above from a recognized university. Minimum 5 years of experience in a receptionist/front office role, preferably in an educational institution. Excellent verbal and written communication skills in English (knowledge of local languages is an advantage). Well-presented, approachable, and professional in demeanor. Good knowledge and practical experience in telecalling and customer handling. Proficiency in MS Office and basic computer applications. Strong organizational skills and ability to multitask effectively. Attention to detail and accuracy in record-keeping and reporting.

Personal Attributes:

Friendly, empathetic, and student-oriented. Trustworthy, discreet, and capable of handling confidential information. Self-motivated, proactive, and solution-focused. Able to work independently while supporting a collaborative team environment.
Job Type: Full-time

Pay: ₹9,674.40 - ₹36,673.81 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person