We are hiring for our Gandhinagar Center but interviews held in Science city, Sola hospital.
Key Responsibilities:
Greet and assist patients/visitors, manage appointments, registrations, and maintain patient records in the Hospital Management System.
Handle inquiries (calls, emails, walk-ins) related to IVF treatments, packages, and services, providing accurate information with empathy.
Guide patients through IVF procedures, treatment protocols, financial aspects, and hospital services; coordinate with doctors and clinical staff for seamless patient care.
Manage billing, payments, receipts, and ensure proper documentation.
Conduct follow-ups with patients for appointments, reports, reminders, and treatment progression.
Address patient concerns, provide emotional support, and ensure confidentiality of all patient interactions.
Assist in preparing daily/weekly reports on patient flow, counseling sessions, and conversion ratios.
Collaborate with the CRM/marketing team for patient engagement and awareness activities.
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?20,000.00 per month
Work Location: In person
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