Job Description

Roles & Responsibilities Reception / Front Desk:

Greet patients and attendants politely and professionally Register new patients and update existing patient records Schedule, confirm, and coordinate doctor consultations, scans, and procedures Handle phone calls, WhatsApp queries, and walk-in enquiries Guide couples through IVF processes, reports, and next steps Maintain patient files, consent forms, and records Coordinate with doctors, nurses, lab, and OT teams

Billing:

Explain IVF package details, payment terms, and estimates to patients Collect payments (cash, card, UPI, bank transfer) and issue receipts Maintain daily cash reports and billing summaries Handle insurance/TPA coordination if applicable Ensure billing accuracy as per hospital policy Coordinate with accounts department for billing reconciliation

Qualifications:

Any graduate Freshers can apply 0-3 years experience in hospital reception or billing Freshers with good communication skills may also apply
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Provident Fund
Work Location: In person