Greet and assist patients, visitors, and attendants at the reception desk.
Manage patient registration, admission, and discharge formalities.
Handle billing processes including cash, card, UPI, and insurance transactions.
Coordinate with doctors, nurses, and administrative staff for smooth patient services.
Maintain accurate records of patient information, billing data, and payment receipts.
Address patient queries with professionalism and empathy.
Ensure compliance with hospital policies and maintain confidentiality of patient records.
Support front-office operations including phone calls, inquiries, and scheduling.
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