Job Description

We are seeking a

Receptionist

for our education consultancy who will be the face of our organization. The ideal candidate should be polite, well-spoken, and customer-oriented, with excellent communication skills. You will be responsible for greeting students and parents, handling calls, managing front-desk operations, and providing support to the counseling and admissions team.

Key Responsibilities:

Greet walk-in students and parents and direct them to the appropriate counselor Handle incoming phone calls, WhatsApp inquiries, and emails in a professional manner Provide basic information regarding study abroad programs, intakes, countries, entrance exams (IELTS, PTE), and documentation Maintain student inquiry records and update the CRM or Excel sheets Manage appointment scheduling and ensure smooth follow-ups for telephonic or walk-in inquiries Maintain a clean, organized, and welcoming reception area Assist the admissions team with printing, scanning, and document verification Follow up with students on pending documents or scheduled meetings Handle front-desk stationery and maintain student feedback forms Coordinate with vendors, courier services, and housekeeping if required

Requirements:

Prior experience in a receptionist or front desk role (education consultancy preferred) Excellent verbal and written communication skills in English and Hindi Polite and customer-service-oriented attitude Working knowledge of MS Office (Excel, Word), Gmail, and basic computer operations Familiarity with CRM or student management systems is a plus Minimum Qualification: Graduate (Any stream) Good time management and multitasking skills

Working Hours:

Monday to Saturday, 09:30 AM - 5:30 PM

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person