Job Description

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Role Description
Designation: Relationship Officer
Grade: EB-1-Officer/EB-2 Assistant Manager
Legal Entity: Equitas Small Finance Bank
Business Unit: Assets
Division: Emerging Enterprise Banking
Department: Receivables
Travel required: Yes/No (if Yes, please mark ->)
Level of travel: Extensive
Level: Individual Contributor
Purpose of the role:

• The position has been created to enable clear focus on Receivable Management

Key Responsibilities:

• Manage Receivables for the allotted set of customer
• Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.
• Repayment Efficiency reduces the OD in the branch.
• Ensure payments are collected in time
• Continues Follow-up on Collection with the customer
• Customer Interaction(Locate and Notify customers of delinquent accounts
• Customer Traceability (Trace delinquent customers to new address)
• Branch Co-ordination (Locate and monitor overdue accounts)
• Receive payments and post amounts paid to customer account.
• Coordinate with insurance companies to check on the status of insurance claims.

Desired Experience:

• Number of years of experience (02-05 Years)
• Type of companies/sector worked for(Private commercial banks and large NBFCs)
• Responsibilities managed in the previous organizations(Primarily Should be responsible for Receivables for allotted Customers)
• Languages (Hindi/English/Local language)
• Computer/technical skills (Basic Computer Knowledge)

Qualifications:

• Graduation: (Please specify preferences, if any)
• Post-graduation: (Please specify preferences, if any)
• Professional Qualifications:
• Certifications (please specify):

Skills Required