Job Description

Role: SALES MANAGER Role Definition To manage and develop new business for Samarth Estates by supporting the Pre-Sales and Sales team to achieve the targets. Servicing the customers\xe2\x80\x99 needs & problems and delivering the best possible customer experience. Responsibility Deliverable Manage Team performance, Culture and productivity. Maintaining walk-in to conversion customer experience Collaborations with influencers (CA, bankers, Channel partners) & converting referrals from existing network. Reviewing marketing and presales activity to improve quality of lead Conducting Site visits in terms of our agreement and closing the deals. Tasks & Activities Managing Sales & Presales Team o Reviewing performance of sales and presales team o Resolving issues pertaining to client queries and developing sales team\xe2\x80\x99s & individual skillset o Build, coach and motivate team to perform o Conduct daily, weekly, monthly meetings o Setting sales targets \xe2\x80\x93 weekly, monthly, quarterly, annual. o Evaluate and implement processes/systems to support sales and growth o Create a culture of constant feedback from team to our product, design, and marketing teams that ensure we are constantly building the best possible services and experiences for our customers Customer Experience o Welcoming and greeting the customer. o Delivering effective AV presentation as per SOP. o Understanding the needs and problems if the customer. o Giving appropriate solution to the customer\xe2\x80\x99s problems. o Facilitating site visit tour as per SOP. o Answering the FAQ\xe2\x80\x99s o Handing the entire process from Registration to disbursement of payments from the customer. o Maintain excellent customer service for existing clients. Collaborations o Generating Influencer and Meeting them for collaboration. o Registrations of Influencer and follow-up from New Leads. o Closing Deal from the influencer source. o Generating lead from the existing customers. By keeping follow-up with the existing clients. Customer relationship management o Staying on top of the mind of customer through regular follow-ups, status update, information, value content Reviewing marketing and presales activity o Preparation and timely submission of the Marketing Campaigns, customer feedback and performance of presales team, o Highlighting issues in Marketing campaign, Presales communication. o Highlighting if target audience is not as per our Product. o Timely reviewing of all advertisement post on property portal and other Marketing platforms. o Highlighting about the festive offer, Pre-Launch, Launch as per marketing analysis. Reporting o Daily, Weekly, Monthly report submit to the management as per Matrix. o Preparation of Customer case study after the site visit in brief as per SOP. o Uploading the Case study on the drive along with name of the customer. Measurement Metrics Conversion: o Maintaining a 10% + conversion of site visit to booking o Conversion from influencer minimum 10 (site visit) monthly. o Referral booking minimum 1 booking monthly. o Booking conversion to Agreement and Payment Disbursements Lead response Time: Reducing the sales cycle length to reduce follow-up effort No. of deals: Closing 2 deals per month maintaining healthy profit margins Skills & Traits Objection Handling. Negotiation Closing the Deal. Rapport Building Customer handling Empathy Persuasion Effective communication Hold the position of sales with conviction Strong personality Job Type: Full-time Salary: 910,950.95 - 942,708.05 per month Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance

Shift:

• Day shift
• Morning shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Pune, Pune - 411001, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Preferred)
• Real estate sales: 1 year (Preferred)