Calling Leads and qualifying the lead for site visit (Handling Customer Inquiry).
Attending In-bound and outbound marketing calls to leads generated through various marketing activates.
Responsible for entire pre-sales function, from leads handling to customer site visit to closure
Providing information to clients with real estate requirement over calls, email, WhatsApp
Follow-up with Customer. Doing regular follow-ups and ensuring customer site visit.
Addressing issues & feedbacks from your clients \xe2\x80\x93 over calls, site visit and post visit follow-ups
Co-coordinating with sales team after site visit, updating and maintaining daily, weekly and monthly reports. Daily tracking and reporting of lead metrics
Manage and solve client queries, concerns and grievances. Resolve customer complaints quickly and effectively Site Sales
Convert prospects into clients by show-casing projects and inventories best matching to their needs and requirements.
Use leads shared by the company with an objective to turn them into customers. Generate self-leads (Through referrals, business directories) to convert them into customers.
Follow-up with customers over telephone, email, WhatsApp \xe2\x80\x93 visit customers at their preferred venues, provide end to end guidance to customers during site visit and post site visit.
Overall
Client Data Management - Collecting and updating the database and CRM.
Scheduling meetings and assigning the lead to the ground sales team.
Understand customer needs and develop plans to address them
Building relationship and driving sales to match targets.
Build longterm relationships with clients and customers.Identify key staff in client companies to cultivate profitable relationships
Maintain all customer records of interaction, booking through the CRM application
Be compliant with the policies and procedures of the organisation as well as the applicable local
Experience:
4-5 years of Experience as Real Estate Sales and Site Visit Sales with any Real Estate Company or Real Estate Affiliated Company.
Must have experience of Tele-Calling, Tele-Pitching and sales conversion.
Technical Skills Microsoft Office (Excel, Words, Powerpoint etc)