Job Description

Job Summary:

We are looking for a proactive and customer-focused Tele calling & Customer Support Executive to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, scheduling site visits, and providing exceptional support to potential and existing clients.

Key Responsibilities:

Make outbound calls to potential clients to generate leads and promote real estate properties. Handle inbound customer inquiries and provide detailed information about ongoing and upcoming projects. Understand customer requirements and recommend suitable properties. Maintain and update customer database regularly. Follow up with clients via calls, emails, and messages. Schedule and coordinate site visits and meetings with the sales team. Maintain records of calls and customer interactions in the CRM system. Provide post-sales support and handle customer grievances professionally. Collaborate with the sales and marketing teams for campaign execution.

Required Skills:

Excellent communication skills in English and local language(s). Pleasant telephone etiquette and persuasive skills. Good interpersonal and negotiation abilities. Basic knowledge of real estate is an advantage. Familiarity with CRM tools and MS Office. Ability to handle targets and work under pressure.

Qualifications:

Minimum 12th pass or Graduate in any discipline. Prior experience in tele-calling or customer support is preferred but not mandatory. Freshers with good communication skills are welcome.
Job Type: Full-time

Pay: ?15,614.90 - ?25,647.74 per month

Benefits:

Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Paid time off
Schedule:

Morning shift
Supplemental Pay:

Commission pay Overtime pay Performance bonus Yearly bonus
Work Location: In person