Job Description

We are Looking for a Experienced

Real Estate Customer Relationship Executive (CRE)

manages lead qualification, conducts site visits, and handles customer queries to drive sales conversions.

They typically operate in pre-sales or customer service, maintaining CRM records, coordinating follow-ups, and fostering client loyalty through effective communication. Key skills include, but are not limited to, strong communication, interpersonal skills, and proficiency in CRM tools.

Office Location -

Address

: Avinashi - Tiruppur Rd, Tiruppur, Tamil Nadu 641603

Key Responsibilities of a Real Estate CRE

Lead Management & Qualification:

Respond to inbound inquiries (digital leads, portal, referrals) and make outbound calls to qualify potential buyers.

Customer Relationship Management (CRM):

Maintain accurate, up-to-date call notes, client data, and interaction history in systems like Salesforce.

Site Visit Coordination:

Schedule, confirm, and often accompany clients on site visits to project locations.

Sales Support:

Work with the sales team to follow up with potential clients and assist in converting leads to site visits and closures.

Customer Service:

Address queries, feedback, and complaints to ensure high customer satisfaction.

Documentation:

Follow up with customers for necessary documentation and maintain engagement until site visit completion.

Requirements and Skills

Experience:

Often 0-7 years in sales, pre-sales, or customer relationship roles, preferably in the real estate sector.

Communication:

Excellent verbal and written skills for effective interaction over phone and email.

Tools:

Familiarity with Microsoft Excel

Pre-Sales/Telecalling:

Focuses on lead generation and qualification.

Attributes:

Energetic, detail-oriented, and patient, with a focus on delivering a high-quality customer experience.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?22,757.43 per month

Benefits:

Cell phone reimbursement
Work Location: In person