Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Deploy solutions in AWS and on-premises environments, ensuring smooth integration and performance. Install and configure FINEOS solutions locally or remotely to support triage and root cause analysis (RCA). Communicate effectively with customers regarding issue status and resolution plans, ensuring clarity and professionalism. Perform technical triage and functional analysis to identify RCA and implement appropriate solutions. Collaborate with internal teams to enhance support operations and contribute to continuous process improvement. Handle Customer Support Requests (SRs) with a focus on timely and effective resolution.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.

Your Profile

6-9 years of relevant experience in enterprise application support, deployment, and customer engagement. Strong expertise in Java (J2EE) technologies including JSP, AngularJS, Node.js, and JNDI. Hands-on experience with AWS Cloud and services, along with hybrid deployment models. Skilled in working with application servers like WebSphere, Tomcat, and JBOSS. Proficient in databases (DB2, Oracle, SQL Server, Aurora) and integration technologies such as SOAP/HTTP, RESTful APIs, WebSphereMQ, SOA, and AquaLogic (Oracle Service Bus).

What you will love working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.



Ref. code
243895-en_GB
Posted on
22 Sep 2025
Experience level
Experienced Professionals
Contract type
Permanent
Location
Mumbai (ex Bombay)
Business unit
Other Delivery units
Brand
Capgemini
Professional communities
Software Engineering