Job Description

Job Title: R&D SCL Claims Specialist
Location: Mumbai HURC
Department: Skin Cleansing R & D
ABOUT UNILEVER
Established over 100 years ago, we are one of the world's largest consumer goods companies. We are known for our great brands and our belief that doing business the right way drives superior performance. We believe that the winning businesses of tomorrow will be those which anticipate and respond to the huge changes shaping people's lives across the world. We are more certain than ever that it is the right time to focus our sustainability efforts on the four key priorities where we are best placed to drive impact: climate, nature, plastics and livelihoods.
PURPOSE & CONTEXT:
As a professional at Unilever, you'll enjoy the responsibility to lead change - putting your fresh thinking into action. We'll equip you with the tools you need to do the job and more, enabling you to use your unique perspective to grow beyond limits and make a positive impact on the world, our business, and our people.
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about creating a positive impact to our people, planet, and business by bringing science and technology to life then this role is just for you.
JOB DESCRIPTION:

• Use digital tools, social listening, and market research to uncover insights across countries, categories, and consumer segments.

• Translate these insights into product narratives, claims, and experiences that are emotionally engaging and technically sound.

• Assist in monitoring competitors and provide actionable intelligence to help guide R&D team and brand team.

• Help create Product Experience Toolkits (PETs) - Develop toolkits that help marketing teams bring product stories to life--especially for social media and digital-first platforms.

• Craft:

• Differentiated and credible product claims

• Science-backed demos and visuals

• Provide input and collaborate with the brand team for Social-first content comms ideas for campaigns and PR

• Cross-Functional Collaboration

• Work closely with teams in R&D, Legal, Regulatory, Sales, and Marketing to ensure claims and technology elements are seamlessly integrated into product and communication plans.

• Ensure all claims and experiences meet local regulatory standards and are backed by robust data (technical, clinical, consumer, sensory).

• Understand marketing communication plans to determine claim support required for claims substantiation; subsequently consolidate data from various sources to create robust claim support dossiers.

• Understand and help in generation of technical data, scientific experiments, and effectively analyse clinical and consumer studies to ensure robust claims support across PC (Personal Care) projects.

Lateral contact the candidate will have exposure to:
Design-Deploy market model needs close interaction with regions across the globe
Regions in Scope- Global
Global interfacing with R&D Global design centre in Mumbai
Interacting closely with strategic partners to develop capabilities leveraging these at global scale. Strategic partners include 3P like Clinical CROs, TUV, BTRA, Intertek,SGS etc
MINDSET & SKILLS:
Curious & Observant: Passion for consumer behaviour and psychology. Ability to spot trends and translate them into actionable insights.
Digitally Native: Deep understanding of social media platforms, trends, influencers and what content resonates with different audiences. Knowledge of Social Media algorithms to optimize for reach and conversion.
Great Communicator: Strong storytelling skills--able to simplify complex ideas and adapt messaging for different audiences and formats. Prefer videos, infographics, and interactive content over text-heavy formats for communication.
Analytical & Tech-Savvy: Comfortable with data, digital tools, and generative AI. Able to visualize and present insights in compelling ways.
KEY INTERFACES: CTI/ Claims manager, Technical Project Leader, Fellow design technologists, Legal, Regulatory, Marketing, CMI.
EDUCATIONAL QUALIFICATION: B. Tech. Chem Eng. / Masters level qualification in science (e.g. chemistry, pharma)
EXPERIENCE:

• Relevant and Significant experience in Product Development/Content Creation/ Consumer Technical Insight/Clinical Research work.
• Experiences in product claims development or scientific communications is highly desirable.
• 2 - 4 years in CTI (consumer research/consumer technical insight)/ product Claims or product development

Area of Specialization: Product Development / Technology Development / Appraisal /claim and scientific communication.
STANDARDS OF LEADERSHIP - CRITICAL BEHAVIOURS:
Care Deeply - Has emotional intelligence to challenge with positive tension, yet openness to take feedback, and drive performance with care.
Focus on What Counts - Generates intensity and focus to motivate people to deliver fewer, bigger things to conclusion with speed and agility
Stay Three Steps Ahead - Think Big, simplify and commit to making it happen and leading, shaping and disruptive thinking
Deliver with Excellence - Takes personal responsibility and accountability for developing breakthrough solutions and pride in execution
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
"All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent--please verify before proceeding."