Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Billing and Incentives platforms has undergone a transformation of both our systems as well as adopting an Agile mindset. We are looking for a Scrum Master who will continue our success in these areas and mentor the teams to grow their efficiency to deliver.

Essential Functions

• Accountable for the end-to-end planning and implementation of complex projects and/or Agile teams. Lead and negotiate, scope, schedule, risks, deployments and communications for projects and initiatives.
• Lead project level retrospectives, post-mortems, and RCAs (Root Cause Analysis) with clear next steps, action items, and follow-up.
• Coach multiple teams through the software development process using Agile, Scrum, and Lean practices and work openly and boldly across all functions and geographies to ensure projects are developed and deployed with quality and timely delivery into our production systems.
• Ask thoughtful questions to help our customers, product owners, and dependent teams to maximize value and meet company objectives. Understand product strategy and benefits of the work you\'re doing with your teams.
• Guide groups through processes that help them come to solutions and make decisions.
• As a change agent, discover opportunities for process improvements, pilot and then drive on a larger scale
• Partner to improve our internal tools and processes with an agile mindset
• Champion the adoption of key engineering practices like Reflection, Learning, Code Review, and Continuous Integration.
• Take initiative to create and grow our learning community, and be an Agile and Leadership Champion within the organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

8+ years of relevant work experience with a Bachelor\'s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications

7-10 years of work experience and a Bachelor\'s Degree or
6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
3 years of experience leading Agile teams as a Scrum Master
3 years of experience with Jira or other agile tools
Insatiable curiosity and ability to understand technical aspects of Revenue and Pricing
Superb communication skills
Excellent facilitation skills with ability to influence change at higher levels
One or more Agile certifications.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa